We frequently respond to conflict constructively and effectively, but when the responses become destructive, ineffective conflict coaching seeks to support a return to constructive and effective responses to the conflict.
What is conflict coaching?
Conflict coaching is a simple and easily available tool that helps you see the conflict/ problem from a different perspective. You can express and ventilate all your thoughts without judgment to find the best solution for you.
Why conflict coaching?
Conflict Coaching session supports independence and self-responsibility, improved confidence and self-esteem. It helps to discuss and reflect on the issues you are experiencing to understand your responses and yourself better. This confidential, client-led process can help you to create new and more effective responses to your situation.
Conflict Coaching is for YOU
if you are experiencing difficulties due to an unresolved dispute, a complaint,
a relationship breakdown,
anger management issues,
bullying experiences, or other difficult situations you are involved in.
The difficulty could be at work, within the family, in the neighbourhood, anywhere.
“Peace is not the absence of conflict, but the presence of creative alternatives for responding to the conflict”
When can Conflict Coaching help?
Prepare yourself for a meeting with your supervisor, colleague where you have concerns about how the meeting will go and how you will respond.
Developing and improving your communication skills and ability to respond to a conflict more effectively
Developing your management and leadership skills using assertive communication and responding to conflict in ways that support teamwork, effectiveness and greater productivity among those you work.
Understand more about yourself and how you presently manage difficult situations and learn from that to improve for future such situations.
Develop more self-support, assertive ways of dealing with issues.
Situations where you are accused of bullying- workplace conflict coach session provides an opportunity to reflect on a different way of fulfilling your role but without your action being perceived as bullying.
What is CAOS MODEL?
The CAOS Model provides a consistent and rigorous philosophical and practical framework Conflict Coaches use as their benchmark for practice without becoming bogged down in 'academic theory' which, by definition, deals with abstract concepts rather than practical application.
The approach that CAOS- MODEL discipline is based on 6 Underlying Philosophies:
A No-blame Approach
An 'Adult-Adult' relationship with participants in the process not a 'Parent-Child' relationship
Each conflict Coach Session 90 mins
Conflict coaching is provided through 1-3 meetings usually.
Maximum 3 session
Online: ZOOM, Skype, MS Teams
48 hours advance of the session
All information will be sent to you after your booking.
Why do I have to pay in advance?
This shows your commitment to the session.
What happens if I have to cancel the session?
You can reschedule your appointment once, 24 hours before your initial session.
Why is it limited to a maximum of 3 sessions?
Conflict Coaching aims to support a client in making new decisions, creating new perspectives to their situation, learning and practising new ways of responding to their situation.
Having continuous sessions risks them becoming ways of 'offloading' stress about a situation without changing. At CAOS, our view is that this can risk entrenching the difficulty rather than helping the client create change. That change may simply mean creating a different perspective without needing any external 'action'.
The limit of 3 sessions challenges the client to step out on their own to deal with what is ultimately their 'owned' difficulty - or - to actively decide that at present they do not wish to deal with the problem but can perhaps develop ways of supporting themselves within the situation as it is. Whichever they choose, the limit to the number of sessions offered is 3.
Isn't Conflict Coaching just another form of therapy or counselling?
No, it is neither therapy nor counselling. Its purpose is to enable YOU to reflect on your difficult situation or unresolved conflict and your responses to it to help you create different responding methods that support you in dealing with it more constructively and more effectively.
There is not an ongoing 'therapeutic' relationship with the Coach, and the sessions explore how YOU are responding to your present situation rather than explore any personal history or events in their past. The Coach does not 'analyse' you or give any form of diagnosis or label.
After the session, it was evident for me how to move forward from my situation. I feel relief. I highly recommend it!
I was struggling with a dilemma for a while. During a coaching session, I could reflect on the dilemma from a different perspective.
The session makes me realise that I want to listen to my inner voice instead of the external voice.