The Ombuds Day worldwide celebration serves as a unique opportunity to educate and raise awareness among the ombuds profession. In those videos, you watch the discussion of the International Corporate-Sector Ombuds day 2020.
.The whole program of the event:
1. Panel discussion The Past: History of the Ombuds role The core of the Ombuds role
International Ombuds Association Chuck L. Howard Build
an office from scratch: United Nations case- Nora Galer
2.Panel discussion The Present: External vs internal Ombuds service Different types of service: within the internal company and as an external service.
McKinsey- Lynne Chaillat
European Southern Observatory- Camilo A.Azcarate
3. The panel discussion The Future: Online Dispute Resolution around the world
Founder and Director of ODR Latin America- Alberto Elisavetsky
Executive Director of Business Excellent Solution- Bruce MacAllister